Privacy policy

Effective Date: February 15, 2026

1. Introduction

Iron Clad Commerce Group is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by Iron Clad Commerce Group.

This Privacy Policy applies to our website, GrillsHQ.com, and its associated subdomains (collectively, our "Service"). By accessing or using our Service, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms of Service.

2. Definitions and Key Terms

Cookie: A small piece of data generated by a website and saved by your web browser. It is used to identify your browser, provide analytics, and remember information about you.

Company: When this policy mentions "Company," "we," "us," or "our," it refers to Iron Clad Commerce Group, registered in the United States, responsible for your information under this Privacy Policy.

Country: The United States.

Customer: Refers to the company, organization, or person that signs up to use the Iron Clad Commerce Group LLC Service.

Device: Any internet-connected device such as a phone, tablet, computer, or other device used to access GrillsHQ.com.

IP Address: A number assigned to every device connected to the Internet, usually assigned in geographic blocks.

Personnel: Individuals employed by or contracted with Iron Clad Commerce Group LLC.

Personal Data: Any information that allows for the identification of a natural person.

Service: The service provided by Iron Clad Commerce Group LLC through this platform.

Third-Party Service: Advertisers, promotional partners, and other service providers whose products or services may interest you.

Website: Iron Clad Commerce Group LLC’s site accessible at GrillsHQ.com.

You: A person or entity registered to use our Services.

3. Information We Collect

We collect information from you when you:

  • Visit our website
  • Register on our site
  • Place an order
  • Subscribe to our newsletter
  • Respond to a survey
  • Fill out a form

Personal Information Collected:

  • Name / Username
  • Email address
  • Phone number
  • Mailing address
  • Billing address

4. How We Use the Information We Collect

  • To Personalize Your Experience: To better respond to your individual needs.
  • To Improve Our Website: To improve website offerings based on feedback.
  • To Improve Customer Service: To respond more effectively to requests and support needs.
  • To Process Transactions: To process orders and transactions.
  • To Administer Promotions or Surveys: To manage contests, promotions, surveys, or other features.
  • To Send Periodic Emails: To send updates related to your order or inquiry.

5. Information from Third Parties

5.1 End User Information from Third Parties

We may collect end-user data necessary to provide our services. Users may voluntarily provide information via social media websites. You can manage your privacy settings directly on those platforms.

5.2 Customer Information from Third Parties

We may receive information from third parties, such as fraud detection services or publicly available social media data.

6. Sharing Your Information

  • Third-Party Service Providers: Trusted providers assisting in operations and services.
  • Affiliates: Subsidiaries or companies under common control.
  • Business Transfers: In the event of merger, acquisition, or asset sale.
  • Legal Requirements: When required by law.

7. Cookies and Similar Technologies

We use cookies and similar tracking technologies to improve your experience and analyze Service usage.

  • Use of Cookies: To remember preferences and understand interactions.
  • Managing Cookies: You can configure your browser to refuse cookies.

8. Data Security

  • Secure Servers: Sensitive information transmitted via SSL technology.
  • Encryption: Payment information encrypted through secure payment gateways.
  • Access Controls: Access limited to authorized personnel.

Note: No method of transmission over the Internet is 100% secure.

9. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy and comply with legal obligations.

10. Your Rights

Depending on your location, you may have rights including:

  • Access to your personal information
  • Correction of inaccurate data
  • Deletion of your personal information
  • Restriction or objection to processing
  • Data portability

To exercise these rights, contact us at support@grillshq.com.

11. Children's Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children under this age.

12. International Data Transfers

Your information may be transferred to—and maintained on—computers located outside of your state or country where data protection laws may differ.

13. Links to Other Websites

Our Service may contain links to third-party websites not controlled by us. We are not responsible for their content or privacy practices.

14. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised "Effective Date." Continued use of the Service indicates acceptance of the updated Privacy Policy.

15. Contact Us

By using our Service, you acknowledge that you have read and understand this Privacy Policy.