Billing Terms and Conditions

Effective Date: February 15, 2026

1. Introduction

These Billing Terms and Conditions ("Terms") govern the payment obligations and processes between Iron Clad Commerce Group LLC ("Company", "we", "us", or "our") and the customer ("Customer", "you", or "your"). By accessing or using our services and purchasing our products through GrillsHQ.com, you agree to be bound by these Terms.

2. Payment Terms

2.1 Pricing

  • Prices: All prices are listed in US Dollars and are subject to change without prior notice.
  • Taxes and Fees: Prices are exclusive of applicable taxes, duties, or charges unless otherwise specified.

2.2 Payment Methods

We accept the following payment methods:

  • Credit/Debit Cards: Visa, MasterCard, American Express
  • Electronic Funds Transfer (EFT) / ACH Payments
  • PayPal
  • Apple Pay
  • Google Pay

2.3 Payment Due Date

  • One-Time Purchases: Payment is due at the time of purchase unless otherwise stated on the invoice.
  • Subscription Services: Payment is due on the first day of each billing cycle unless otherwise specified.

3. Invoicing

  • Invoice Issuance: Invoices are issued upon order completion.
  • Delivery Method: Invoices are sent electronically via email to the contact information provided.
  • Customer Responsibility: You are responsible for ensuring billing information is accurate and up to date.

4. Late Payments

4.1 Interest on Late Payments

If payment is not received by the due date, a late payment interest of 1.5% per month may be charged on the outstanding balance, or the maximum rate permitted by law.

4.2 Suspension of Services

  • We reserve the right to suspend or terminate services if payment is not received within 10 days after the due date.
  • Services will be reinstated upon full payment of outstanding balances, including applicable late fees.

5. Disputed Charges

  • Notification Period: You must notify us in writing within 15 days of the invoice date if you dispute any charges.
  • Contact Information: Send disputes to support@grillshq.com and include the invoice number and details.
  • Resolution: We will investigate and resolve disputes promptly.

6. Refunds and Credits

Refunds or credits are provided in accordance with our Return and Refund Policy .

Approved refunds will be processed to the original payment method within 14 days.

7. Taxes

  • Customer Responsibility: You are responsible for all applicable taxes, including sales tax and other similar charges.
  • Tax Exemption: If tax-exempt, you must provide a valid exemption certificate at the time of purchase.

8. Billing Errors

  • Corrections: We will correct billing errors promptly upon discovery.
  • Overcharges: Overcharged amounts will be refunded or credited.
  • Undercharges: Undercharged amounts may be invoiced for payment.

9. Subscription and Recurring Payments

9.1 Automatic Renewal

Subscriptions automatically renew at the end of each billing cycle unless canceled in accordance with our Terms of Service .

9.2 Cancellation

  • You may cancel by providing written notice at least 30 days before the end of the current billing cycle.
  • You will retain access to services until the end of the current billing period.

10. Payment Security

  • Data Protection: Payment information is handled securely in compliance with industry standards.
  • Payment Processor: Payments are processed through authorized third-party payment gateways. We do not store full credit card details on our servers.
  • SSL Encryption: Transactions are secured using Secure Socket Layer (SSL) encryption technology.

11. Changes to Billing Terms

  • Modification Rights: We reserve the right to modify these Terms at any time.
  • Notification: Changes become effective upon posting to GrillsHQ.com.
  • Acceptance: Continued use of our services constitutes acceptance of updated Terms.

12. Limitation of Liability

  • No Indirect Damages: We are not liable for indirect, incidental, or consequential damages related to these Terms.
  • Maximum Liability: Our maximum liability is limited to the amount paid by you for services in the six (6) months preceding the claim.

13. Governing Law

These Terms are governed by the laws of the United States and the State of Colorado, without regard to conflict of law principles. Any legal action shall be brought exclusively in courts located in Adams County, Colorado.

14. Contact Information

15. Entire Agreement

These Billing Terms and Conditions, together with our Terms of Service and Privacy Policy , constitute the entire agreement regarding billing matters and supersede prior agreements.

Acknowledgment:
By using our services or purchasing our products, you acknowledge that you have read, understood, and agree to these Billing Terms and Conditions.